- Autographs
1. -Are autographs included with a purchase of a VIP ticket?
No, the VIP ticket includes early admission to all three days, a swag bag filled with merchandise, priority seating at events, and a special VIP party on Saturday with raffles and giveaways. All autographs need to be purchased separately.
2. -How much do the celebrities charge for autographs and photos?
Each celebrity has a management team in charge of their pricing. We can estimate a range but we never know ourselves until they arrive and set up Friday before the Convention, so we cannot guarantee a specific price unless it is a presale autograph ticket.
3. -Can I bring my own items to be signed?
Absolutely you may! A few celebrities might have policies against signing of certain items due to contractual reasons or personal. The convention has no control over this matter. If it is a questionable item we can try to the best of our ability to find out ahead of time but it is no guarantee. Examples of questionable material would be musical instruments and pornography but not limited to.
4. -I have a real weapon I would like to have signed?
Real weapons are not allowed on the Convention floor due to safety reasons. If you are hard pressed to have this signed please make prior arrangements prior to the Convention. Our security team may be able to work with you to safely facilitate a safe escort of the item. Prearrangement is a must.
-Cameras and Video
Many celebrities allow photographs to be taken at their tables. Please be aware of pricing and always ask first. If you are a photographer or videographer looking to conduct a interview or photos for commercial use, a press pass must be first approved and obtained.
-Celebrities
1. -Celebrity Cancellations
There are times a celebrity must unfortunately cancel a appearance. Many acceptable reasons could occur. Most cases they have outstanding contracts they must comply and fulfill for filming obligations, to personal health. Please remember their work on television or film is what brought us to the convention to meet them in the first place. If they called in for last minute filming they must go.
-Cosplay/ Convention Attire
Cosplay is encouraged and welcome! This is a family event during convention hours and explicit nudity is prohibited and the use of real weapons.
-Events
Events are included in the price of your entrance tickets! These are posted both online and at the show. The VIP party is the only event limited to VIP passes only.
-Parking
Parking is controlled by the hotel/convention centers or a outside company. Please inquire with the hotel when booking your room about parking. If we are able to pass along a convention discount we will gladly do so. Each location will vary.
-Photo Ops
Photo ops are conducted by Wolf Studios Photography, you may pre purchase your op by clicking on their link on the city specific webpage. These are very time sensitive and you must be aware of your scheduled time. They have a extensive question and answer section on their page if you have further questions about their services.
-Press Passes
All Press requests must fill out a application prior to the show. These are highly limited and must meet specific criteria. When approved you will obtain your pass through will call and you MUST wear your press pass so staff and volunteers are aware your able to be doing so. Please contact Ryan Nadler with questions.
-Refunds
All refunds are evaluated on a case by case basis. An example of a acceptable refund request would be a prepaid photo op for a cancelled guest. Refunds will not be granted if you are not able to attend, we encourage that you try to sell your tickets online or you may use them for another show up to one year.
-Tickets
1. Does my weekend pass include all three days?
Absolutely ... Friday, Saturday, and Sunday
2. I have younger children do you have any discounted tickets?
Children under 10 are free.
3. What is the advantage of buying our tickets online vs at the door?
Tickets sold online durning the pre-sale times are sold at a discount, and the line for pre-sale tickets does move at a faster pace. You may also buy tickets at the door
4. What is your policy on Service Animals and Pets?
Absolutely ADA certified service animals are allowed just as any other establishment. Emotional support animals and pets are welcome as long as the hotel/convention center allows them in their facilities( please check with the hotel prior). The animal must be kept under the control of the owner, the owner must not allow the animal to soil the convention facility, and the animal must not show signs of aggre
-Volunteering
Days of the Dead is always expanding their volunteer family, and if you are interested please visit here and fill out a application. Slots fill fast and limited.